What others say
about Brian Best.

Regional Operations Leadership

“Brian is at his best when leadership demands a steady hand, a cool head, and a genuine commitment to residents, families, and associates.”

Brian Best is a driven, compassionate, and highly capable assisted living leader. His ability to connect with residents, families, and associates is one of his greatest strengths. He makes people feel important, heard, and genuinely cared for, while maintaining the accountability and operational discipline necessary to run a successful community.

His leadership contributed to a deficiency-free survey, successful emergency management during Hurricane Matthew, and a successful OSHA visit. He also delivered measurable improvements in overtime reduction, staff training, customer engagement, and financial performance.

Executive Recommendation

“I would hire him again if given the opportunity.”

Brian is a tremendously compassionate, dependable, committed, and dedicated professional with the vision, heart, and passion to make a difference in the lives of residents and staff.

He inherited a community facing licensing, occupancy, financial, customer-service, and survey challenges. Brian led his team until the license was obtained, filled the community, improved its survey history, met revenue and cost goals, achieved positive NOI, and created a culture of excellent customer service.

Industry Partner

“Given a challenge to turn around or improve an organization, I would want Brian Best on my team.”

I have seen firsthand what was—and what has become—under Brian Best’s leadership. Brian is totally invested, bringing both heart and an exceptional work ethic. He is the right leader for an organization that needs a fresh perspective on motivating staff, engaging clients, and creating enthusiastic advocates for the community.

Resident Family

“To say I was impressed is an understatement. I have never felt more comfortable and assured that my mother is in good hands.”

Brian responded immediately when a concern involving my mother was brought to his attention. He had already spoken with the staff member involved, addressed the situation, and committed to following up on my mother’s care.

Brian made it his personal mission to ensure that my mother had a safe and secure environment. I was equally impressed by his approach to each resident’s individual needs and personality. The property, level of care, and professionalism improved ten-fold after Brian came on board.

Resident Family

“Brian was everywhere, accessible, and had an open-door policy. He was involved and always hands-on.”

Brian made remarkable strides by building a strong management team and creating accountability. When concerns arose, they received immediate attention: discussions took place, corrections were made, and follow-up happened.

He strengthened communication, resident programming, staff recognition, safety practices, and the physical environment. Brian put tremendous effort, energy, and enthusiasm into improving the individual lives of residents, and our family deeply appreciated his leadership.